Leadership Tools - Managerial Measurements

The most important reason for measuring performance is to improve performance. Metrics and dashboards are powerful tools for tracking organizational performance, but sometimes do not link to performance measurements at the functional or department level. Managerial Measurements are ones that track functional performance attributes, by area of responsibility that will deliver organizational goals. This course is designed to engage the class in learning the leadership skills of defining the elements of functional or departmental performance that are critical to achieving the current business plan and related objectives. The class will apply their learning to define the performance attributes that will lead to achieving the business and then they will develop the appropriate measurements of metrics to quantify those performance attributes. These measurements answer the question How is my department doing in those areas critical to the achievement of organizational objectives?
Upon completion of this course participants will be able to design and implement managerial measurements. The companys performance objectives and KPIs will be used in the course to provide a practical application of the acquired knowledge.