Leadership Tools - Performance Measurements

The most important reason for measuring performance is to improve performance. Metrics and dashboards are powerful tools and have found general acceptance in industry. Key Performance Indicators or KPIs abound sometimes too few, sometimes too many and sometimes we measure the wrong things. This course is designed to engage the class in learning the leadership skills of defining the elements of organization performance that are critical to achieving the current business plan and related objectives. The class will apply their learning to define the performance attributes that will lead to achieving the business and then they will develop the appropriate measurements of metrics to quantify those performance attributes. These metrics will answer the question As an organization, how are we doing today at achieving our goals? Upon completion of this course participants will be able to design and implement performance measurements. The companys business plan and objectives will be used in the course to provide a practical application of the acquired knowledge.