Official Site Of The State Of New JerseyCertified Guest Service Professional Guided Learning
Atlantic Cape Community College
In-Demand in New Jersey
This training may be eligible for funding from your One-Stop Career Center.
In-Demand in New Jersey
This training may be eligible for funding from your One-Stop Career Center.
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DescriptionAbout this Learning Opportunity
The American Hotel & Lodging Educational Institute offers students an opportunity to acquire guest service skills that can lead to a successful career in the hospitality industry. Guest Service Gold® features seven short stories designed to motivate and inspire participants to go for the gold when it comes to providing service above and beyond the call of duty. This comprehensive program is designed to create guest service-oriented employees who know how to engage with their guests to provide memorable service. The Guest Service Professional training provides participants with instruction in The Power of the Guest Story; Guest Service Factoids; Exploring the Seven Elements; Authenticity: Keep It Real!; Intuition: Read the Need!; Empathy: Use Your Heart!; Champion: Be a Guest Hero!; Delight: Provide a Surprise!; Delivery: Follow Through!; Initiative: Make the Effort!; and The GOLD Elements. Learn more at www.ahlei.org/program/guest-service-gold/. Passing the exam will earn the student a portable, globally-recognized certification as a Certified Guest Service Professional (CGSP®).
Quick FactsDetails about this Learning Opportunity
CostDetailed cost breakdown of the Learning Opportunity
| Total Cost | $529 |
|---|---|
| Tuition | $529 |
| Fees | $0 |
| Books & Materials | $0 |
| Supplies & Tools | $0 |
| Other | $0 |
Location and Contact DetailsGeographic and contact information for this Learning Opportunity
Atlantic Cape Community College
5100 Black Horse PIke
Cape May Court House, NJ 08330
Carol Fraone
College Recruiter
(609) 343-5009
Instructional ProgramsType of material covered by the Learning Opportunity
Associated Occupations and IndustriesExplore the occupations below to learn more
Support ServicesSupport services provided for the Learning Opportunity
Offerings subject to change – contact the provider to verify these services are still available
How to get fundingYou may be eligible for funding for certain training opportunities
New Jersey residents who meet eligibility criteria can receive funding to train for the following in-demand occupations: In-Demand Occupations List For more details about tuition assistance and to apply, visit the
One Stop Career Centersor learn more about
Tuition AssistanceDescriptionAbout this Learning Opportunity
The American Hotel & Lodging Educational Institute offers students an opportunity to acquire guest service skills that can lead to a successful career in the hospitality industry. Guest Service Gold® features seven short stories designed to motivate and inspire participants to go for the gold when it comes to providing service above and beyond the call of duty. This comprehensive program is designed to create guest service-oriented employees who know how to engage with their guests to provide memorable service. The Guest Service Professional training provides participants with instruction in The Power of the Guest Story; Guest Service Factoids; Exploring the Seven Elements; Authenticity: Keep It Real!; Intuition: Read the Need!; Empathy: Use Your Heart!; Champion: Be a Guest Hero!; Delight: Provide a Surprise!; Delivery: Follow Through!; Initiative: Make the Effort!; and The GOLD Elements. Learn more at www.ahlei.org/program/guest-service-gold/. Passing the exam will earn the student a portable, globally-recognized certification as a Certified Guest Service Professional (CGSP®).
Quick FactsDetails about this Learning Opportunity
Instructional ProgramsType of material covered by the Learning Opportunity
Associated Occupations and IndustriesExplore the occupations below to learn more
How to get fundingYou may be eligible for funding for certain training opportunities
New Jersey residents who meet eligibility criteria can receive funding to train for the following in-demand occupations: In-Demand Occupations List For more details about tuition assistance and to apply, visit the
One Stop Career Centersor learn more about
Tuition AssistanceCostDetailed cost breakdown of the Learning Opportunity
| Total Cost | $529 |
|---|---|
| Tuition | $529 |
| Fees | $0 |
| Books & Materials | $0 |
| Supplies & Tools | $0 |
| Other | $0 |
Location and Contact DetailsGeographic and contact information for this Learning Opportunity
Atlantic Cape Community College
5100 Black Horse PIke
Cape May Court House, NJ 08330
Carol Fraone
College Recruiter
(609) 343-5009
Support ServicesSupport services provided for the Learning Opportunity
Offerings subject to change – contact the provider to verify these services are still available