Official Site Of The State Of New JerseyCertified Front Desk Representative (CFDR) Guided Learning
Atlantic Cape Community College
In-Demand in New Jersey
This training may be eligible for funding from your One-Stop Career Center.
In-Demand in New Jersey
This training may be eligible for funding from your One-Stop Career Center.
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DescriptionAbout this Learning Opportunity
The American Hotel & Lodging Educational Institute offers students an opportunity to acquire the skills to become a Certified Front Desk Representative. Learn the important foundations to work the front desk in a hotel or motel. This certification will cover room reservations and assignments, registering guests, key controls, assisting with guest requests. This program will also provide you with training in The Power of the Guest Story; Guest Service Factoids; Exploring the Seven Elements; Authenticity: Keep It Real!; Intuition: Read the Need!; Empathy: Use Your Heart!; Champion: Be a Guest Hero!; Delight: Provide a Surprise!; Delivery: Follow Through!; Initiative: Make the Effort!; and The GOLD Elements. Upon successful completion of this program, you will earn the Certified Front Desk Representative (CFDR®) credential and the Certified Guest Service Professional (CGSP®).
Quick FactsDetails about this Learning Opportunity
CostDetailed cost breakdown of the Learning Opportunity
| Total Cost | $659 |
|---|---|
| Tuition | $659 |
| Fees | $0 |
| Books & Materials | $0 |
| Supplies & Tools | $0 |
| Other | $0 |
Location and Contact DetailsGeographic and contact information for this Learning Opportunity
Atlantic Cape Community College
5100 Black Horse PIke
Cape May Court House, NJ 08330
Carol Fraone
College Recruiter
(609) 343-5009
Instructional ProgramsType of material covered by the Learning Opportunity
Associated Occupations and IndustriesExplore the occupations below to learn more
Support ServicesSupport services provided for the Learning Opportunity
Offerings subject to change – contact the provider to verify these services are still available
How to get fundingYou may be eligible for funding for certain training opportunities
New Jersey residents who meet eligibility criteria can receive funding to train for the following in-demand occupations: In-Demand Occupations List For more details about tuition assistance and to apply, visit the
One Stop Career Centersor learn more about
Tuition AssistanceDescriptionAbout this Learning Opportunity
The American Hotel & Lodging Educational Institute offers students an opportunity to acquire the skills to become a Certified Front Desk Representative. Learn the important foundations to work the front desk in a hotel or motel. This certification will cover room reservations and assignments, registering guests, key controls, assisting with guest requests. This program will also provide you with training in The Power of the Guest Story; Guest Service Factoids; Exploring the Seven Elements; Authenticity: Keep It Real!; Intuition: Read the Need!; Empathy: Use Your Heart!; Champion: Be a Guest Hero!; Delight: Provide a Surprise!; Delivery: Follow Through!; Initiative: Make the Effort!; and The GOLD Elements. Upon successful completion of this program, you will earn the Certified Front Desk Representative (CFDR®) credential and the Certified Guest Service Professional (CGSP®).
Quick FactsDetails about this Learning Opportunity
Instructional ProgramsType of material covered by the Learning Opportunity
Associated Occupations and IndustriesExplore the occupations below to learn more
How to get fundingYou may be eligible for funding for certain training opportunities
New Jersey residents who meet eligibility criteria can receive funding to train for the following in-demand occupations: In-Demand Occupations List For more details about tuition assistance and to apply, visit the
One Stop Career Centersor learn more about
Tuition AssistanceCostDetailed cost breakdown of the Learning Opportunity
| Total Cost | $659 |
|---|---|
| Tuition | $659 |
| Fees | $0 |
| Books & Materials | $0 |
| Supplies & Tools | $0 |
| Other | $0 |
Location and Contact DetailsGeographic and contact information for this Learning Opportunity
Atlantic Cape Community College
5100 Black Horse PIke
Cape May Court House, NJ 08330
Carol Fraone
College Recruiter
(609) 343-5009
Support ServicesSupport services provided for the Learning Opportunity
Offerings subject to change – contact the provider to verify these services are still available