Official Site Of The State Of New JerseyCustomer Service Representative
Ideal Institute of Technology
In-Demand in New Jersey
This training may be eligible for funding from your One-Stop Career Center.
In-Demand in New Jersey
This training may be eligible for funding from your One-Stop Career Center.
- Corporate, Subsidiary, and Regional Managing Offices
- Elementary and Secondary Schools
DescriptionAbout this Learning Opportunity
The Customer Service Representative training program teaches the key skills needed to become a Certified Customer Service Representative and preparation for the RISE UP Certification Exams for Customer Service and Sales Credential, Advanced Customer Service and Sales Credential, and Retail Management Certification. Since it costs a business more to acquire a new employee than it does to retain an existing one, it makes sense that a business must do everything it can to support and satisfy existing employees. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSRs) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective efficient manner.
Quick FactsDetails about this Learning Opportunity
CostDetailed cost breakdown of the Learning Opportunity
| Total Cost | $4,800 |
|---|---|
| Tuition | $4,500 |
| Fees | $50 |
| Books & Materials | $100 |
| Supplies & Tools | $0 |
| Other | $150 |
Location and Contact DetailsGeographic and contact information for this Learning Opportunity
Ideal Institute of Technology
4403 Black Horse Pike, Unit 2141
Mays Landing, NJ 08330
Dhara Bachman
Director
(609) 318-8011 Ext: 106
Instructional ProgramsType of material covered by the Learning Opportunity
Associated Occupations and IndustriesExplore the occupations below to learn more
Support ServicesSupport services provided for the Learning Opportunity
Offerings subject to change – contact the provider to verify these services are still available
How to get fundingYou may be eligible for funding for certain training opportunities
New Jersey residents who meet eligibility criteria can receive funding to train for the following in-demand occupations: In-Demand Occupations List For more details about tuition assistance and to apply, visit the
One Stop Career Centersor learn more about
Tuition AssistanceDescriptionAbout this Learning Opportunity
The Customer Service Representative training program teaches the key skills needed to become a Certified Customer Service Representative and preparation for the RISE UP Certification Exams for Customer Service and Sales Credential, Advanced Customer Service and Sales Credential, and Retail Management Certification. Since it costs a business more to acquire a new employee than it does to retain an existing one, it makes sense that a business must do everything it can to support and satisfy existing employees. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSRs) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective efficient manner.
Quick FactsDetails about this Learning Opportunity
Instructional ProgramsType of material covered by the Learning Opportunity
Associated Occupations and IndustriesExplore the occupations below to learn more
How to get fundingYou may be eligible for funding for certain training opportunities
New Jersey residents who meet eligibility criteria can receive funding to train for the following in-demand occupations: In-Demand Occupations List For more details about tuition assistance and to apply, visit the
One Stop Career Centersor learn more about
Tuition AssistanceCostDetailed cost breakdown of the Learning Opportunity
| Total Cost | $4,800 |
|---|---|
| Tuition | $4,500 |
| Fees | $50 |
| Books & Materials | $100 |
| Supplies & Tools | $0 |
| Other | $150 |
Location and Contact DetailsGeographic and contact information for this Learning Opportunity
Ideal Institute of Technology
4403 Black Horse Pike, Unit 2141
Mays Landing, NJ 08330
Dhara Bachman
Director
(609) 318-8011 Ext: 106
Support ServicesSupport services provided for the Learning Opportunity
Offerings subject to change – contact the provider to verify these services are still available