Competencies of Day-to-Day Management

A supervisor is a critical player in an organizations success. Here is where the most valuable resources, in particular the workforce, are either maximized or wasted. This course teaches the most important elements of effective supervision, with attention to both people and organizational skills. It provides participants with the fundamental knowledge needed for todays organizational challenges. The course presents basic competencies in a workshop environment tailored to the needs of the organization. The basic competencies include: Effective Communication; Motivation; Delegation; Disciplining; and Resolving Conflict. Upon completion of this course participants will have learned various management skills and their application to the companys operating environment.