First-Line Supervisors of Personal Service Workers

39-1022

In-Demand in New Jersey

This training may be eligible for funding from your One-Stop Career Center.

60
$46,390
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DescriptionAbout this Occupation

Supervise and coordinate activities of personal service workers.

A Day in the LifeDetails about this occupation

  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Recruit and hire staff members.
  • Resolve customer complaints regarding worker performance or services rendered.